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Privacy Policy

Last update: January 13, 2025

1. Data Controller Information

LIGHT CONCEPT APPS SL (hereinafter, "LCAPPS" or "the Controller") is responsible for processing the personal data you provide through this website.

  • Company name: LIGHT CONCEPT APPS SL
  • Tax ID: B05273487
  • Address: Paseo de la Castellana 194, 28046, Madrid, Spain
  • Email: info@lcapps.es
  • Commercial Registry: Madrid Commercial Registry, Volume 41632, Folio 166

2. Website Purpose

This website is informational and promotional in nature. Its purpose is to showcase the LCRM ERP software and allow interested users to request information or product demonstrations.

3. Personal Data We Process

Through the contact forms on this website, we may collect the following data:

  • Identification data: full name
  • Contact data: email address
  • Professional data: company name, business sector
  • Message content: free text with your inquiry or request

Additionally, when browsing the website, technical data may be automatically collected:

  • Navigation data: IP address, browser type, operating system, pages visited

4. Purpose of Processing

We process your personal data for the following purposes:

  • Request management: responding to inquiries and demo requests made through the contact form
  • Commercial communications: sending you information about LCRM and our services, provided you have given your consent
  • Service improvement: analyzing website usage to improve user experience
  • Legal compliance: meeting applicable legal obligations

5. Legal Basis for Processing

The legal basis for processing your data is founded on:

  • Consent (Art. 6.1.a GDPR): by submitting the contact form, you consent to the processing of your data to manage your request
  • Legitimate interest (Art. 6.1.f GDPR): for improving our website and services
  • Legal obligation (Art. 6.1.c GDPR): for compliance with applicable regulations

6. Data Retention

Personal data will be retained for the time necessary to handle your request and subsequently:

  • Contact data: until you request deletion or for a maximum of 2 years from last contact
  • Navigation data: maximum 13 months

Once these periods have elapsed, data will be deleted or anonymized.

7. Data Recipients

Your data may be communicated to:

  • Technology providers: hosting, email and other services necessary for website operation
  • Google LLC: through Google Fonts, which may receive technical navigation data
  • Public administrations: when there is a legal obligation

We do not sell or transfer your data to third parties for commercial purposes.

8. International Transfers

Some of our technology providers (such as Google) may be located outside the European Economic Area. In these cases, we ensure that adequate safeguards exist to protect your data in accordance with the GDPR (adequacy decisions, standard contractual clauses, etc.).

9. User Rights

As the data subject, you have the right to:

  • Access: know what personal data we process about you
  • Rectification: modify inaccurate or incomplete data
  • Erasure: request deletion of your data ("right to be forgotten")
  • Restriction: request restriction of processing in certain circumstances
  • Portability: receive your data in a structured, commonly used format
  • Objection: object to the processing of your data, especially for marketing purposes
  • Withdraw consent: withdraw your consent at any time without affecting the lawfulness of prior processing

To exercise these rights, you can contact us at info@lcapps.es indicating your request and attaching a copy of your identity document.

10. Data Security

LCAPPS implements appropriate technical and organizational measures to ensure the security of your personal data and protect it against unauthorized or unlawful processing, loss, destruction or accidental damage.

11. Complaints

If you consider that the processing of your data is not correct, you can file a complaint with the Spanish Data Protection Agency (AEPD):

  • Website: www.aepd.es
  • Address: C/ Jorge Juan 6, 28001 Madrid, Spain

12. Modifications

LCAPPS reserves the right to modify this Privacy Policy to adapt it to legislative, jurisprudential or business practice developments. The date of last update is indicated at the beginning of the document. We recommend reviewing this policy periodically.